Shipping Policy

Order Processing

All orders are processed within 2–3 business days (Monday–Friday, excluding federal holidays) after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.

You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow up to 24 hours for tracking information to update after you receive this email.

Domestic Shipping (United States)

Delivery estimates begin from the date of shipment, not the date of order. Free shipping is applied automatically at checkout when your order subtotal reaches $100 before tax. Delays may occur during peak seasons or due to carrier disruptions beyond our control.

International Shipping

We currently ship to select international destinations. International orders are shipped via USPS First-Class International or Priority Mail International.

Customs & Duties: International customers are responsible for any customs fees, import duties, taxes, or brokerage fees imposed by their country. Lions for Lambs has no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing your order.

Sales Tax

Sales tax is automatically calculated and applied at checkout based on your shipping address and applicable state and local tax laws. Lions for Lambs collects sales tax in states where we have a tax nexus obligation. Tax rates are determined by your delivery ZIP code.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. Include your order number and photos of any damage. We will work with the carrier to resolve the issue and make it right.

Lions for Lambs is not responsible for packages that are lost or stolen after confirmed delivery. We recommend shipping to a secure location.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. If you need to correct an address, contact us immediately at [email protected]. We can only update addresses before an order has been fulfilled. Once a shipment label is created, we cannot guarantee address changes.